The always-on
AI salon for
indie beauty.
Cottier is the delegated back-office agent for indie beauty and couture brands doing under $50M ARR. Watches inventory across Shopify and Faire, listens to social mentions, replies to DMs in your voice, and auto-restocks hero SKUs before they sell out — while you ship product.
cottier@polsia.app · we onboard a small group at a time
Agent — watching
tonight, 02:14
Inventory
12 left
Inbound DMs
0 escalated
Trend signal
4× saves
The four jobs
The four jobs that quietly fall behind when the team is shipping product.
Picking up inventory, mentions, DMs and restocking is the dread-of-the-night for a founder. Cottier bundles the back office into a single delegated agent.
Cross-channel stock visibility across your DTC Shopify storefront and your Faire wholesale orders, refreshed continuously — not on a Polygon reshuffling schedule.
Tracks what indie beauty buyers are suddenly talking about — quiet spike on a new fan account, an unexpectedly re-shared restock clip, a creator you don’t follow picking up the formula.
Customer messages answered in the language you actually use — not the cheerful SaaS voice, not the stilted brand voice in a deck somewhere. Trained once, kept warm as you ship.
Drafts purchase orders near your thresholds, escalates above them, and only ever files in tone you’ve already approved. The founder signs; the agent does the chase.
Hands on the wheel, not unbridled
With the wheel comes guardrails.
An AI agent answering customer DMs and drafting purchase orders is not something you hand away without limits. Cottier operates inside three rails you set — nothing crosses them without your sign-off.
Discount language
Marketing-controlled discount tiers. The agent drafts; the founder signs anything under your floor or above your cap.
Inventory thresholds
Per-SKU soft and hard gates. Auto-restock drafts only ever span the soft corridor; surprises route up to you.
Tone
Trained on the brand voice you actually have — copywriter’s recent posts, founder’s last 200 DMs, your site’s hero lines. Reviewed weekly, never silently drifted.
Where Cottier fits
Not a seeding tool. Not an enterprise stack. Not a one-slice chatbot.
Archive · GRIN
creator seeding at scaleCottier is the back office, not the seeding pipeline.
Talkwalker · Sprinklr
enterprise social stacksIndie pricing, not six-figure annuals.
Ada · ManyChat · Sidekick
one slice of the stackFour back-office jobs bundled into one delegated agent.
FAQ
Practical questions, in plain prose.
If the question below isn’t answered, write to cottier@polsia.app.
Plug in once · hand over the wheel
Reclaim the night.
No more 3 a.m. “why are we sold out” pages. No DMs sitting unanswered for hours. No slow product drops getting missed because someone forgot to refresh a tracker.
we onboard a small group at a time · indie beauty & couture, under $50M ARR